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Schedule an appointment with a Member Services Associate
Financial PlanningBusiness Hours All times in Mountain Time
Monday, Tuesday, Thursday, Friday
8 a.m.–5 p.m.Wednesday
9 a.m.–5 p.m.New hours starting January 1, 2025
Monday, Tuesday, Wednesday, Friday
8 a.m.–5 p.m.Thursday
9 a.m.–5 p.m.Data Security
Telephone
Salt Lake City Area:
801-578-5600 Toll Free:
800-777-3622 Hawaii (8am-5pm HAST):
808-466-4077 Missionary Medical:
800-777-1647 Canadian Benefits:
800-333-6214 UHC Information:
888-705-0358 UHC Patient Eligibility:
888-830-0179 MetLife Dental (outside of Utah & Idaho):
800-942-0854 Hearing Impaired Dial 7-1-1 or TTY:
800-346-4128 Learn more about Relay Utah Fax
Medical/Dental Claims:
801-578-5903 Member Enrollment:
801-578-5933 Savings Plans/Retirement:
801-578-5904 Pre-authorization:
801-578-5916 Provider Relations:
801-578-5916 Missionary Medical FAX:
801-578-5907 Mail
DMBA Network Claims
P.O. Box 45530
Salt Lake City, UT 84145-0530Missionary Medical Claims
P.O. Box 45730
Salt Lake City, UT 84145-0730UHC Network Claims
EDI #39026, UHIS, P.O. Box 30783
Salt Lake City, UT 84130-0783Shipping Address
150 E Social Hall Ave Ste 170
Salt Lake City, UT 84111-1563Employee Assistance Program (EAP)
Website Address:
www.carelonwellbeing.com/myeaphelper Phone Number:
(844) 280-9629
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